Customer Service
MARKHAM - A professional with extensive experience working in the fields of customer service as well as billing services. Fluently bilingual in both English and French, demonstrates dedication and professionalism to create positive customer experiences at all times. Recognized for her ability to support large key accounts and foster positive customer relationships. A great team player who has demonstrated her coaching and mentoring abilities with complex billing systems. Ref # CAR2301 For further information contact Cory Hobson
MARKHAM - A professional with extensive experience managing cases for survivor benefits in the areas of life insurance, retirement and pension plans (Canadian and US), and health and welfare. Possess excellent verbal and written communication skills due to a strong customer service background. Disciplined and well organized with the ability to identify problems, implement effective solutions and multi-task. Maintain ability to review and comprehend information from multiple windows and database applications while engaged in conversation with the customer. Computer proficient in programs such as Windows 98, Microsoft Outlook 5, Word 2000, Microsoft Office 2000, PowerPoint, Excel, Lotus 123, Lotus Notes, MSM Scripting, Canadian and US Profs, Seibel, Oracle and Hobs. Ref # MAG2129 For further information contact Cory Hobson MARKHAM - A dynamic and resourceful customer services and sales manager with a 25-year track record of success in building, leading and motivating teams that achieve results. Recognized for building and maintaining strong customer relationships, employing a consultative approach predicated on providing the best possible win-win outcome for both the customer and company. Key strengths include keen analytical abilities and confidence working in a wide variety of situations that require the ability to effectively balance risk and reward. Ref # DOU1891 For further information contact Cory Hobson WATERLOO - Well-organized and dependable with extensive experience in the Financial Services industry. Problem solver who has a strong background in product and data analysis, competitive intelligence and contracts management. Bilingual team-player who interacts comfortably with staff at all levels. Life-long learner with the desire and ability to learn and take on new challenges. Ref # ASK1603 For further information contact Marcia Henderson WATERLOO - Exceptional Training Coordinator known for having a positive “can do” attitude. Detailed and thorough while managing large and small details in a fast paced, high volume & stress environment. Focused on delivering exceptional service to co workers and training participants. Communicates effectively in English, French and Spanish in training and customer service settings. Ref # RRO1297 For further information contact Marcia Henderson WINNIPEG - A Leader in Customer Service and Customer Relations with 11 years of air transportation and call center experience in leading roles and responsibilities including: Reservations Sales Agent, Reservations Team Leader, Special Project(s) Subject Matter Expert, Coordinator of non-profit fundraising and ‘culture’ events. Seven years of marketing and sales experience in recreation, tourism, non-profit organizations and financial services. Natural expertise in building great relations for employees, customers, vendors and shareholders through effective communication. Ref # AZE1032 For further information contact Bev Dominique
MARKHAM - A dynamic and resourceful customer services and sales manager with a 25-year track record of success in building, leading and motivating teams that achieve results. Recognized for building and maintaining strong customer relationships, employing a consultative approach predicated on providing the best possible win-win outcome for both the customer and company. Key strengths include keen analytical abilities and confidence working in a wide variety of situations that require the ability to effectively balance risk and reward. Ref # DOU1891 For further information contact Cory Hobson WATERLOO - Well-organized and dependable with extensive experience in the Financial Services industry. Problem solver who has a strong background in product and data analysis, competitive intelligence and contracts management. Bilingual team-player who interacts comfortably with staff at all levels. Life-long learner with the desire and ability to learn and take on new challenges. Ref # ASK1603 For further information contact Marcia Henderson WATERLOO - Exceptional Training Coordinator known for having a positive “can do” attitude. Detailed and thorough while managing large and small details in a fast paced, high volume & stress environment. Focused on delivering exceptional service to co workers and training participants. Communicates effectively in English, French and Spanish in training and customer service settings. Ref # RRO1297 For further information contact Marcia Henderson WINNIPEG - A Leader in Customer Service and Customer Relations with 11 years of air transportation and call center experience in leading roles and responsibilities including: Reservations Sales Agent, Reservations Team Leader, Special Project(s) Subject Matter Expert, Coordinator of non-profit fundraising and ‘culture’ events. Seven years of marketing and sales experience in recreation, tourism, non-profit organizations and financial services. Natural expertise in building great relations for employees, customers, vendors and shareholders through effective communication. Ref # AZE1032 For further information contact Bev Dominique
Ref # DOU1891 For further information contact Cory Hobson
WATERLOO - Well-organized and dependable with extensive experience in the Financial Services industry. Problem solver who has a strong background in product and data analysis, competitive intelligence and contracts management. Bilingual team-player who interacts comfortably with staff at all levels. Life-long learner with the desire and ability to learn and take on new challenges. Ref # ASK1603 For further information contact Marcia Henderson WATERLOO - Exceptional Training Coordinator known for having a positive “can do” attitude. Detailed and thorough while managing large and small details in a fast paced, high volume & stress environment. Focused on delivering exceptional service to co workers and training participants. Communicates effectively in English, French and Spanish in training and customer service settings. Ref # RRO1297 For further information contact Marcia Henderson WINNIPEG - A Leader in Customer Service and Customer Relations with 11 years of air transportation and call center experience in leading roles and responsibilities including: Reservations Sales Agent, Reservations Team Leader, Special Project(s) Subject Matter Expert, Coordinator of non-profit fundraising and ‘culture’ events. Seven years of marketing and sales experience in recreation, tourism, non-profit organizations and financial services. Natural expertise in building great relations for employees, customers, vendors and shareholders through effective communication. Ref # AZE1032 For further information contact Bev Dominique
Ref # RRO1297 For further information contact Marcia Henderson
WINNIPEG - A Leader in Customer Service and Customer Relations with 11 years of air transportation and call center experience in leading roles and responsibilities including: Reservations Sales Agent, Reservations Team Leader, Special Project(s) Subject Matter Expert, Coordinator of non-profit fundraising and ‘culture’ events. Seven years of marketing and sales experience in recreation, tourism, non-profit organizations and financial services. Natural expertise in building great relations for employees, customers, vendors and shareholders through effective communication. Ref # AZE1032 For further information contact Bev Dominique
Ref # AZE1032 For further information contact Bev Dominique